Profile

Laraine Floyd

Qualifications
Diploma HR Management
Cert IV OHS

Memberships
Professional Member, Australian Human Resources Institute (CAHRI)

How I got here...
My background covers a broad mix from an early start in banking in the UK and Australia to retail sales, manufacturing and service industries. Starting at the “bottom” in the bank, I worked my way to Executive Assistant to the Chief Manager – a role that further honed my administrative and organisational skills. Time in the bank’s marketing and international divisions followed before I left the security of paid employment to establish a very successful retail business in Adelaide.
 

Back in the early 80’s this cutting edge concept broke plenty of rules but showed what simple common sense and a focus on systems and processes could achieve. While retailing excites me, I’m passionate about working with people to enhance their core skills… this desire led to my next venture, establishing a consulting business specialising in time management. But, remember, this was back before everyone had a computer, let alone tablets and smart phones. This was in the days when we used diaries and to-do lists, and wrote notes to each other!
 

I was able to assist both individuals and organisations to grow their businesses through improved productivity by showing them how to manage their time and information resources better. This involved running group workshops and one-on-one follow-up sessions to ensure the basics were being applied correctly. The data base grew to in excess of 3,000 clients – large when you consider these were predominantly just in South Australia. Over the years, when I reconnect with many of these people who have moved on to other things, it is particularly pleasing to see they are still using the principles they learnt during our time together.
 

Building businesses can be fun, but incredibly challenging as I found out when I was asked to implement an OHS system, a training and development program and a full set of staff processes and procedures for a manufacturing organisation that had been, until then, “taking its chances”! Much of the challenge was getting the employees to fully appreciate how we were enhancing their safety and well-being. The operation, however, was highly successful with the ‘patient’ going on to bigger and better things.
 

In addition to consulting to a range of small and medium businesses I have, for much of the last 12 years (prior to establishing Tracking Right), operated as the Senior Manager, Human Resources for a large sales and service organisation with 200+ staff spread over six sites across Adelaide. I initially established the basic infrastructure for an HR and OHS system which then led to the added overview of administration and contractor services. In this role I was able to impact the direction of the company by designing and implementing a structure that not only delivered a much safer work environment but was instrumental in developing a team of highly effective individuals through open communication, ongoing training and critical performance review.
 

And, finally, we get to Tracking Right where my passion is helping our clients to “move their businesses in the right direction”. All the experience I and my team have gathered over decades spent establishing and buidling small to medium businesse is now focused on helping you  – 

• Achieve greater control through organised administration
• Build the best performing teams in the safest work environments possible
• Get found more often by maximising every marketing opportunity available
• Increase productivity through better time and resource management
• Actively embrace technology in all its forms.

At Tracking Right, supporting you is our business!